Connect Hotjar to your restaurant website

What is Hotjar?

Hotjar is a behavioural analytics tool: with heatmaps, session recordings, and feedback, you see how visitors actually use your site. Where Google Analytics tells you what’s happening, Hotjar shows why. For restaurants, that’s useful for understanding why visitors view your menu but don’t book. The Sitebite connection automatically places Hotjar tracking on your site via your Site ID.

Why connect Hotjar to your Sitebite site?

Numbers don’t tell the whole story. With Hotjar, you see the behaviour behind the numbers. What it gives you:

• Tracking via Site ID. Enter your Hotjar Site ID and analysis starts.
• Heatmaps. See where visitors click and how far they scroll.
• Session recordings. Watch how real visitors navigate your site.
• Find friction points. Discover where visitors drop off in your booking journey.
• No code to paste. Sitebite places the tracking for you.

How to connect Hotjar in Sitebite

1. Go to Integrations → Hotjar in your Sitebite dashboard.
2. Enter your Hotjar Site ID (a number from your Hotjar account).
3. Save. Behavioural analytics is active on your site.

Practical uses for restaurants

• Seeing where visitors drop off before booking.
• Discovering which parts of your menu page get attention.
• Improving your homepage based on real behaviour.
• Finding and removing friction points on your site.

Frequently asked questions

Where do I find my Site ID?

In your Hotjar account, under your site settings. It’s a numeric ID.

Do I need cookie consent?

Yes. Hotjar collects behavioural data, so combine it with a consent solution like Cookiebot or CookieYes to comply with privacy regulations.

Does Hotjar slow down my site?

Hotjar loads asynchronously and normally has little impact on your load time. Use it thoughtfully, only where you need insights.

Want more insights and measurement? Also see how to connect Google Analytics and Cookiebot.