Building contact and request forms and managing leads

Not every guest wants to call or book via a widget. Sometimes there’s a question about groups, allergies, venue hire or collaboration, and you don’t want to miss that. With Sitebite, you build forms that fit your business and capture every lead in one inbox.

What forms do you need?

• Contact: general questions, feedback and press.
• Event or group: requests for parties, corporate dinners and weddings.
• Private dining or venue hire: a dedicated request for renting your space.
• Application: linked to your job pages.
• Newsletter: sign-ups that sync to Mailchimp, Klaviyo or Brevo.

Form builder with 9 field types

Sitebite offers a visual form builder with:

• Text, email, phone and textarea
• Select, checkbox, radio, date and number

Set field widths via a grid, make fields required, and choose a notification email per form.

All leads in one inbox

Every submission arrives in your Sitebite inbox, with a status (new, read, handled). No more separate emails disappearing between your booking confirmations.

You can also reply on the go via the mobile app.

Spam? No problem

Sitebite filters out fake submissions with AI (the Spam Detection Agent) and Cloudflare Turnstile. Your inbox stays clean, genuine leads only.

How to get started

1. Go to Forms in your dashboard.
2. Create a new form or duplicate a template.
3. Add fields and set up notifications.
4. Place the form on a page via the Contact or Form section.
5. Test a submission yourself and check your inbox.

Forms, events and bookings

Forms complement your booking flow. For standard table bookings, connect Formitable or Zenchef, see our article on connecting online bookings. For larger events, combine forms with events and group requests.

Leaving leads sitting in your inbox? Try Sitebite and build your first form in minutes.